×Terms and conditions
Updated: 27 October 2026
Service provider
Forma is provided by Unkredible Studios, VAT no. IT12700380012. For support, complaints, withdrawal or contractual requests, email info@unkredible.com, stating the email associated with your subscription.
The service
Forma organises photographs of your clothes and suggests combinations, including AI-generated images. You can save outfits in your lookbook and request new suggestions based on style, place and date. An internet connection and a compatible browser are required. The service is intended for adults.
Access and content
Keep your credentials secure and do not share access with unauthorised persons. Upload images you own or are authorised to use. Do not upload third-party photos without consent, photos of minors, identity documents, intimate or unlawful content. You retain ownership of your content and grant only the permissions needed to store and analyse it and generate the outfits you request. Your photographs are not automatically published.
Prices and billing
Essential: €3.49 billed monthly, or €35.88 billed annually in advance, equivalent to €2.99 per month. Versatile: €6.99 billed monthly, or €71.88 billed annually in advance, equivalent to €5.99 per month. Iconic: €11.90 billed monthly, or €118.80 billed annually in advance, equivalent to €9.90 per month. Prices include VAT. Before payment, the plan, total price, billing frequency and applicable conditions are summarised. Monthly billing does not require an annual payment in advance.
Plan allowances
Essential includes 60 garments, 10 outfits and 1 extra Formas each month. Versatile includes 150 garments, 25 outfits and 3 extra Formas each month. Iconic includes 300 garments, 40 outfits and 2 extra Formas each month. Your first Forma is included in addition to the monthly extra Formas. Allowances are issued monthly even with annual billing. Unused garment, outfit and extra Forma allowances roll over while the plan is active. Viewing saved images does not use generations. A new outfit photo, including a regenerated photo or one with a replaced garment, uses one generation. Failed operations do not use allowances. Credits are not money, are not transferable and cannot be redeemed for cash.
Payment and activation
Payments are handled by Stripe. Your plan activates after payment confirmation and the required checks; returning to the app alone does not confirm activation. No amounts are due beyond those accepted at checkout. Technical processing costs shown in your profile are not a separate payment request to you.
Renewal, plan changes and cancellation
Your subscription renews at the selected frequency until you turn off renewal. Open plan management from your profile or request help by email. Cancellation stops future renewals; you can continue using the period already paid for until it expires. Any plan changes and price adjustments are shown before confirmation and are not applied merely by visiting the page.
Archive after expiry
At the end of the paid period, your profile data, photographs, wardrobe and lookbook are archived for six months. Subscribe again within that period using the same email to recover them. After six months without reactivation, app data is permanently deleted. Usage credits are not a monetary balance; any restoration must be specified in the conditions of your new plan. If you request voluntary deletion earlier, the deleted data cannot be recovered by subscribing again.
Voluntary deletion
Delete all my data permanently removes your content and preferences from the app. It does not cancel a subscription: manage your plan separately to stop renewals. Tax documents and information subject to legal retention obligations are kept for the applicable periods.
Consumer withdrawal
If you purchase as a consumer, you may withdraw within 14 days of entering into the contract, without giving a reason, by emailing the contact above. You may write: “I withdraw from the Forma subscription purchased on [date], associated with [email]. First name, surname and date.” Refundable amounts are returned within 14 days of your notification using the same payment method, unless otherwise agreed. Using the service does not by itself waive your right of withdrawal. If you request the service to start during that period, the conditions and consents required by law apply.
AI images and personal appearance
Generated images are synthetic interpretations intended to suggest outfits close to your style. They are not authentic photographs or faithful replicas of your appearance. AI may unintentionally and noticeably change your face, features, body shape, apparent weight, silhouette, proportions, perceived age and skin details, as well as clothing, colours and fit. These differences are technical limitations, not judgements about your body, worth or attractiveness. They do not represent a physical ideal to achieve, a measurement or aesthetic or medical advice. Forma does not promise anatomical accuracy, exact likeness or a sizing service. If a result makes you uncomfortable, you can delete it, choose a generic model or report it to us. This information does not exclude liability imposed by law or limit mandatory consumer rights.
Weather information
Weather information depends on external providers. Distant dates may use seasonal estimates, which are not reliable forecasts.
Availability and consumer protection
The service may require maintenance or experience interruptions. Contact us if you encounter a defect. Statutory guarantees of conformity for digital services and consumer remedies remain applicable, including restoration, price reduction or termination where available. No clause excludes liability that cannot legally be limited. Unlawful use or infringement of others’ rights may result in suspension of the affected features.
Updates and disputes
These terms may change when the service or the law changes. Material changes are communicated before taking effect; prices and conditions for an already paid period are not changed retrospectively. Italian law applies, without prejudice to mandatory consumer protections and the jurisdiction of your place of residence or domicile where required. Send complaints to the contact above.